Note: In the system’s add-on features, Automation (Lights, Locks, Thermostats, & Appliances) must be enabled before attempting to delete a Z-Wave device.

To delete a Z-Wave device, complete the following steps.

  1. Go to Customer Summary > Systems.

  2. Select the system that you want to program.

  3. Tap Z-Wave.

  4. Near the lower right corner, tap the Menu icon.

  5. Tap Delete.

  6. Tap Remove Device.

  7. Follow the onscreen instructions to remove the device.

Force Delete a Z-Wave Device

Caution: You will receive no warning message when force deleting Z-Wave devices. When you tap Delete, the device is immediately and permanently deleted.

Occasionally, you may need to force delete a Z-Wave device from a system when troubleshooting device installation. To force delete a Z-Wave device, complete the following steps.

  1. Go to Customer Summary > Systems.

  2. Select the system that you want to program.

  3. Tap Z-Wave.

  4. Swipe left on the device that you want to force delete.

  5. Tap Force Delete.

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